Description
SyncMate Order Notifications enables store owners to send real-time WhatsApp notifications to customers whenever their WooCommerce order status updates. The plugin integrates seamlessly with the Assistro platform to automate order communication and improve the customer experience.
Key Features
- Automatic Notifications: Trigger messages for Pending, Processing, On Hold, Completed, Cancelled, Refunded, and Failed statuses.
- Customizable Templates: Define unique message templates using dynamic tags like name, order_id, total, and status.
- Enable / Disable Toggle: Activate notifications only for selected order events.
- WooCommerce Integration: Hooks directly into WooCommerce order status changes.
- Secure JWT Authentication: Ensures safe communication with the Assistro API.
- Logging Support: Errors and API responses logged in WooCommerce system logs.
Privacy Policy
For information about how this plugin handles data and protects your privacy, please refer to our Privacy Policy.
External Service Usage
This plugin relies on a 3rd party service provided by Assistro for WhatsApp message delivery. When using these features, your data (order details) is transmitted to Assistro’s servers.
Installation
- Upload the plugin files to the
/wp-content/plugins/syncmate-order-notificationsdirectory, or install through the WordPress plugins screen. - Activate the plugin through the ‘Plugins’ screen in WordPress.
- Navigate to the ‘SyncMate Order Notifications’ settings page in the admin menu.
- Enter your JWT Token in the ‘JWT Settings’ tab.
- Configure your message templates and enable notifications in the ‘WooCommerce Events’ tab.
FAQ
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Do I need an external service?
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Yes, this plugin is designed to work with the Assistro API. You will need a valid JWT token from the Assistro provider.
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Can I customize the messages?
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Yes, you can fully customize the message text for each order status and use dynamic placeholders.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“SyncMate Order Notifications” is open source software. The following people have contributed to this plugin.
Contributors
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Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.6
- WordPress 6.9 compatibility update.
- Minor bug fixes in API response handling.
1.0.0
- Initial release.