Description
Never miss a late fulfilment again. This lightweight plugin checks daily for orders that have been sitting in “Processing” or “On Hold” status for longer than your defined SLA, and alerts you via:
- Email — a detailed HTML email listing every overdue order with direct links, customer name, order total, and days overdue.
- Dashboard Notice — a persistent warning banner on WooCommerce admin pages showing the most urgent orders.
Features
- Configurable SLA thresholds for Processing and On-Hold orders (in days)
- Daily automated check via WP-Cron at a time you choose
- Rich HTML email with color-coded urgency (red for 5+ days overdue, amber for 2+ days)
- Dashboard banner on WooCommerce pages with quick links to overdue orders
- Manual “Re-check Now” and “Send Test Email” buttons
- HPOS (High-Performance Order Storage) compatible
- Zero bloat — single file, no external dependencies
Screenshots
Dashboard showing stale orders with status, totals, and days overdue 
Daily HTML email alert with color-coded urgency indicators 
Settings page with configurable SLA thresholds and alert preferences
Installation
- Upload the
stale-order-alerts-for-woocommercefolder to/wp-content/plugins/ - Activate the plugin through the ‘Plugins’ menu in WordPress
- Go to WooCommerce Stale Order Alerts to configure your SLA thresholds and alert preferences
FAQ
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Does this work with HPOS / Custom Order Tables?
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Yes, the plugin uses
wc_get_orders()which is fully compatible with both legacy post-based storage and HPOS. -
Can I change the daily check time?
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Yes, go to WooCommerce Stale Order Alerts and set your preferred time in the “Daily check time” field.
-
What if there are no stale orders?
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No email will be sent and the dashboard notice will not appear. All clear!
Reviews
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Contributors & Developers
“Stale Order Alerts for WooCommerce” is open source software. The following people have contributed to this plugin.
Contributors
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Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.0
- Initial release