Title: Novera Smart Chat Author: Hüseyin Ege Ermiş Published: August 13, 2025 Last modified: August 21, 2025 --- Search plugins ![](https://ps.w.org/novera-smart-chat/assets/banner-772x250.png?rev=3344753) ![](https://ps.w.org/novera-smart-chat/assets/icon-256x256.png?rev=3344753) # Novera Smart Chat By [Hüseyin Ege Ermiş](https://profiles.wordpress.org/noveramedia/) [Download](https://downloads.wordpress.org/plugin/novera-smart-chat.1.0.1.zip) * [Details](https://test.wordpress.org/plugins/novera-smart-chat/#description) * [Reviews](https://test.wordpress.org/plugins/novera-smart-chat/#reviews) * [Installation](https://test.wordpress.org/plugins/novera-smart-chat/#installation) * [Development](https://test.wordpress.org/plugins/novera-smart-chat/#developers) [Support](https://wordpress.org/support/plugin/novera-smart-chat/) ## Description **Novera Smart Chat** is a professional plugin that adds a powerful WhatsApp floating chat button to your website. It’s not just a chat button, but also a powerful analytics and marketing tool. 🚀 **Why is this plugin different?** #### Advanced Analytics & Tracking * **UTM Parameter Tracking** – Automatically track your Google Ads, Facebook Ads campaigns * **Traffic Source Analysis** – Where are they coming from? (Google, Facebook, Direct etc.) * **Custom Conversion Codes** – Add your own Google Ads, Facebook Pixel codes * **Detailed Statistics** – Hourly, daily, monthly reports * **CSV Export** – Export all data to Excel #### Smart Features * **Automatic URL Sharing** – Automatically adds current page link to WhatsApp message * **Working Hours System** – “We are currently online” / “We are offline” automatic messages * **Responsive Design** – Perfect appearance on mobile and desktop * **4 Position Options** – Place your button in any corner you want #### Marketing & Conversion * **Google Ads Integration** – Automatic conversion tracking * **Facebook Pixel Support** – Easy lead tracking * **Google Analytics 4** – Built-in event tracking * **Custom Tracking** – Add any tracking code you want #### Easy Management * **User-Friendly Panel** – Tab-based easy interface * **Live Preview** – See changes instantly * **Test Feature** – Test your tracking codes * **Dashboard Widget** – Quick statistics ### Technical Details #### System Requirements * WordPress 5.0 or higher * PHP 7.4 or higher * MySQL 5.6 or higher * Modern browser support #### Security * CSRF protection (WordPress nonce) * XSS protection (sanitized inputs) * SQL injection protection * Secure code execution #### Performance * Optimized database queries * Minimal CSS/JS loading * Caching friendly code structure * CDN compatible asset management #### Supported Languages * English (primary) * Turkish * Translation ready (.pot file included) ### Developer Info **Novera Smart Chat** is developed by **Novera Media**, experts in web development and digital marketing. 🌐 **Website:** [noveramedia.com](https://noveramedia.com) 📧 **Support:** info@noveramedia. com 📱 **LinkedIn:** [Novera Media](https://www.linkedin.com/company/novera-media-agency/) #### Custom Development Contact us for your WordPress plugin, theme or web development projects. #### Feedback You can send your opinions and suggestions about the plugin to info@noveramedia. com. ### Privacy & Data Collection This plugin collects the following data for analytics purposes: **Data Collected:** * Page URLs (which pages the button was clicked on) * Click timestamps * Device type (mobile/desktop) * IP addresses (for geolocation and spam prevention) * User agent strings * UTM parameters (campaign tracking) * Referrer URLs **Data Storage:** * All data is stored locally in your WordPress database * No data is sent to external servers * No personal information is shared with third parties **Data Usage:** * Analytics and reporting purposes only * Improving user experience* Campaign performance tracking **Data Retention:** * Click data is stored indefinitely unless manually deleted* You can export or delete data anytime from the admin panel **User Rights:** * Users can request data deletion * Data export available in CSV format * The plugin itself does not set cookies. Third-party codes you add (e.g., GA4/Pixel) may set cookies. **GDPR Compliance:** * Plugin respects user privacy * No tracking without user interaction * All data collection is transparent and documented **Third-Party Services:** * WhatsApp (when users click the button) * Google Analytics( if enabled) * Facebook Pixel (if enabled) * Custom tracking codes (if added by admin) ### Support For support, documentation, or feature requests: * Email: info@noveramedia.com * Website: https://noveramedia.com * Please include your WordPress version, PHP version, and detailed description of the issue. ## Screenshots * [[ * Basic Settings – Configure WhatsApp number, button text, and click tracking. * [[ * Working Hours – Define working days and hours to display the button only during active times. * [[ * Messages – Set online and offline message templates, and add an automatic pre- filled message. * [[ * Advanced Settings – Exclude specific pages, add custom tracking codes (Google Ads, Facebook Pixel, Google Analytics, etc.). * [[ * Statistics – View detailed reports including daily click trends, device distribution, traffic sources, and campaign performance. ## Installation #### Automatic Installation 1. WordPress Admin Plugins Add New 2. Search for “Novera Smart Chat” 3. Install and activate #### Manual Installation 1. Download `novera-smart-chat.zip` file 2. WordPress Admin Plugins Add Plugin 3. Select ZIP file and upload 4. Activate the plugin #### Initial Setup 1. Go to Novera Smart Chat menu 2. Enter your WhatsApp number (with country code: 90 555 123 45 67) 3. Set button color and position 4. Set your working hours (optional) 5. Add your custom tracking codes (optional) 6. Save settings ## FAQ ### How do I add my WhatsApp number? From the “Basic Settings” tab, enter your phone number with country code. Example:** 90 555 123 45 67** (90 prefix for Turkey) ### How does UTM tracking work? The plugin automatically captures UTM parameters from the URL: – utm_source=google Your Google campaign – utm_medium=cpc Cost-per-click – utm_campaign=summer2024 Your campaign name All this data appears in the Statistics section. ### How to set up Google Ads conversion tracking? 1. Go to “Messages” tab 2. Add this code to “Custom Tracking Code” field: `gtag('event', 'conversion', { ' send_to': 'AW-123456789/XXXXX', 'value': 1.0, 'currency': 'USD' }); 3. Replace AW-123456789/XXXXX with your own conversion ID ### How to integrate Facebook Pixel? Add this code to Custom Tracking field: `fbq('track', 'Contact', { content_name:' WhatsApp Chat Button' }); ### How to set working hours? From “Working Hours” tab: 1. Enable working hours 2. Set start and end times 3. Select working days 4. Write your online/offline messages ### Is it mobile friendly? Yes! The plugin has fully responsive design: – Optimized size for mobile – Touch- friendly buttons – Automatic position adjustment ### How to view statistics? From Novera Smart Chat Statistics menu: – Total click counts – Device distribution( mobile/desktop) – Most popular pages – Traffic sources – UTM campaign performance– Hourly trend charts ## Reviews There are no reviews for this plugin. ## Contributors & Developers “Novera Smart Chat” is open source software. The following people have contributed to this plugin. Contributors * [ Hüseyin Ege Ermiş ](https://profiles.wordpress.org/noveramedia/) [Translate “Novera Smart Chat” into your language.](https://translate.wordpress.org/projects/wp-plugins/novera-smart-chat) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/novera-smart-chat/), check out the [SVN repository](https://plugins.svn.wordpress.org/novera-smart-chat/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/novera-smart-chat/) by [RSS](https://plugins.trac.wordpress.org/log/novera-smart-chat/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0.1 * Fixed internationalization – Default language set to English * Added Turkish translation support * Improved text domain implementation * Enhanced security measures * Updated admin interface translations * Fixed chart labels and analytics text * Improved CSV export functionality #### 1.0.0 * Initial release **Core Features:** * WhatsApp floating chat button * Automatic URL sharing * 4 position options (corners) * Responsive design **Analytics & Tracking:** * UTM parameter tracking * Traffic source analysis * Device type statistics * Detailed reporting system * CSV export feature **Advanced Features:** * Custom tracking code support * Google Ads conversion tracking* Facebook Pixel integration * Google Analytics 4 support * Working hours system **Admin Panel:** * User-friendly tab interface * Live preview * Dashboard widget* Test features ## Meta * Version **1.0.1** * Last updated **8 months ago** * Active installations **10+** * WordPress version ** 5.0 or higher ** * Tested up to **6.8.5** * PHP version ** 7.4 or higher ** * Language * [English (US)](https://wordpress.org/plugins/novera-smart-chat/) * Tags * [analytics](https://test.wordpress.org/plugins/tags/analytics/)[chat](https://test.wordpress.org/plugins/tags/chat/) [floating button](https://test.wordpress.org/plugins/tags/floating-button/)[utm tracking](https://test.wordpress.org/plugins/tags/utm-tracking/) [whatsapp](https://test.wordpress.org/plugins/tags/whatsapp/) * [Advanced View](https://test.wordpress.org/plugins/novera-smart-chat/advanced/) ## Ratings No reviews have been submitted yet. [Add my review](https://wordpress.org/support/plugin/novera-smart-chat/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/novera-smart-chat/reviews/) ## Contributors * [ Hüseyin Ege Ermiş ](https://profiles.wordpress.org/noveramedia/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/novera-smart-chat/)